Last updated: 05.2026

This website is operated by Laura Curatolo trading as JANORÀ™, Zurich, Switzerland.
Contact: info@janorastudio.ch

By using this website, booking services, attending events and workshops or purchasing products, you agree to these Terms.

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1. Services

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JANORÀ™ offers:

• Cosmetic skincare treatments

• Reiki energy healing sessions

• Holistic coaching services

• Workshops and digital offerings

• Skincare products

• Training and teaching in the field of cosmetics, coaching and energy healing 

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All services are non-medical and intended for cosmetic, wellness and personal development purposes only.

JANORÀ™ does not provide medical, therapeutic or psychological treatment.

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2. Eligibility

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Services are available to clients 18 years and older.

Minors require written guardian consent and physical presence during appointments.

You confirm all submitted information is accurate and complete.

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3. Treatment Bookings & Payments

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Bookings constitute a legally binding agreement.

• Prices are listed in CHF unless otherwise stated

• Payment is due at booking unless stated otherwise

• Prices and availability may change at any time

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JANORÀ™ reserves the right to refuse bookings for safety, compliance or operational reasons.

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4. Treatment Cancellation Policy

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Appointments may be cancelled or rescheduled up to 48 hours before the appointment.

• Late cancellations are charged at 50%

• No shows are charged at 100% 

• Appointments booked within 48 hours fall automatically under this policy

• Promotional bookings and packages are non-refundable

• One courtesy reschedule per appointment. Multiple changes may be subject to a cancellation fee regardless of timeframe. Where a courtesy reschedule is offered (past the 48 hour cancellation window) and the rescheduled appointment is then cancelled within the 48 hour window, the appointment is charged

• Where deposits are charged, these are non refundable in the event of cancellation by the participant

• For training courses, paid masterclasses, webinars, workshops and coaching sessions - fees are non refundable

• Digital downloads are non refundable

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5. Arrival Policy

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Arrivals more than 15 minutes late may result in shortened sessions, cancellation without refund or 100% of  the session cost charged..

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6. Promotions & Payment Plans

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Discounted offers, promotional services and payment plans (including Black Friday offers):

• Are non-refundable

• Are non-transferable

• Must be redeemed within stated validity

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All payment plan commitments remain legally binding.

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7. Retail products — Shipping & Returns

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Orders fulfilled by trusted partners and third parties are the responsibility of the respective trusted partner and third party. The shipping conditions and terms of their business apply in full. For orders placed directly with JANORÀ, returns are possible within 14 days if the product is:

• Unopened

• Unused

• In original packaging

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Return shipping costs are borne by the customer. Opened products cannot be refunded for hygiene reasons.

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JANORÀ no longer provides shipping services of physical products unless in exceptional circumstances and shipping costs apply. 

Clients receive 10% discount on products bought directly from JANORÀ. Products bought via our trusted partner are not included.

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8. Product Use Disclaimer

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All skincare products are cosmetic products.

Results are not guaranteed.
Clients are responsible for:

• Patch testing

• Correct usage

• Consulting medical professionals if pregnant, breastfeeding or under medical treatment

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9. Reiki & Coaching Consent Disclaimer

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By booking Reiki or coaching services with JANORÀ™, you acknowledge and agree that:

• Reiki is a complementary energy practice

• Coaching is a personal development service

• Neither replaces medical, psychological or therapeutic care

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You confirm that you:

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• Participate voluntarily

• Take full responsibility for your physical, emotional and mental wellbeing

• Understand that no results or outcomes are guaranteed

JANORÀ™ does not diagnose, treat or cure medical or psychological conditions.

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10. Training Courses 

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Scope of Training

JANORÀ Academy offers professional courses in Reiki, holistic facials, techniques and treatments, foundational and advanced cosmetic skin courses and masterclasses, cosmetic non medical microneedling, and energy-focused practices. All training is holistic in nature, designed to provide practical skills, professional confidence, and a deeper understanding of mind, body, and skin techniques.

 

JANORÀ trainings are designed for cosmetic and aesthetic education purposes only. All training content, demonstrations and practical exercises are provided within the scope of cosmetic skin practice and do not constitute medical education or medical treatment training. Participants are responsible for ensuring they comply with all applicable Swiss regulations, professional requirements and insurance obligations relevant to their own practice.  Certain courses may require prior anatomy, skin or practitioner knowledge. Where stated, completion of JANORÀ Skin Foundations Training (Level 1) or equivalent foundational education is recommended before attending advanced practical courses. JANORÀ reserves the right to decline participation where a participant’s current level of knowledge or experience may compromise safety, learning quality or training standards.

 

Language of Instruction
All courses are conducted in English. Participants are expected to have sufficient proficiency to fully engage with course materials, live sessions, and assessments.

 

Certification

Certificates of Completion are issued only to participants who:

• attend the full training

• participate appropriately in practical components

• demonstrate safe and professional conduct during the course

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Certificates confirm attendance and training completion only.

Certification does not guarantee professional licensing, insurance eligibility or legal authority to practice in any jurisdiction.

Participants remain responsible for understanding and complying with Swiss regulations and scope-of-practice requirements.

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Assignments and Practical Assessments
Depending on the course, participants may be required to submit assignments or complete practical assessments to demonstrate competency. Instructions and deadlines for submission will be communicated prior to or during the course.

 

In-Person Training Requirements: Participants attending in-person courses are expected to:

• Arrive punctually and prepared for practical sessions.

• Adhere to hygiene, safety, and equipment protocols.

• Bring any materials specified in course pre-communications.

• Complete any assignments or practical assessments as instructed.

• Respect the boutique, professional environment of the Academy.

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Online Training Requirements: Participants attending online courses are expected to:

• Have a stable internet connection

• Ensure a quiet, safe, and comfortable learning space.

• Complete any pre-course materials, assignments, or practical assessments as instructed.

• Participate respectfully and professionally in live sessions and discussions.

 

Practical Training & Live Model Work

Certain JANORÀ courses include supervised practical exercises involving live treatment practice.

Participants understand that:

• practical work is educational in nature

• all practical activities are supervised

• treatments are performed within cosmetic safety parameters only

• participants may practice on fellow participants or approved live models

Participants may choose not to receive treatment themselves.

JANORÀ reserves the right to modify or limit practical activities if safety concerns arise.

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Health, Contraindications & Participant Responsibility

Participants are responsible for disclosing:

• relevant health conditions

• skin conditions

• allergies

• pregnancy

• medications

• contraindications relevant to practical training

JANORÀ reserves the right to refuse participation in practical treatment where safety may be compromised.

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Bookings & Payment

A training place is confirmed only upon receipt of the required deposit.

The remaining balance must be paid no later than 4 weeks prior to the training date unless otherwise agreed in writing.

Failure to complete payment by the due date may result in cancellation of the booking and forfeiture of the deposit.

All prices are listed in Swiss Francs (CHF).

 

Deposits & Cancellation 

Deposits are non-refundable.

Because JANORÀ trainings are intentionally limited to very small participant numbers, cancellations significantly affect course availability and preparation.

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Participant Cancellation

• More than 28 days before training: deposit retained, remaining balance refunded if already paid.

• 14–28 days before training: 50% of total course fee payable.

• Less than 14 days before training: full course fee payable.

Participants may request a one-time transfer to a future training date at JANORÀ’s discretion.

Transfers are not guaranteed and depend on availability.

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Training Rescheduling or Cancellation by JANORÀ

JANORÀ reserves the right to reschedule or cancel a training due to:

• illness or emergency

• insufficient participant numbers

• force majeure

• safety concerns

• circumstances outside reasonable control

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In such cases, participants will be offered either:

• transfer to a future date, or

• full refund of payments made

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JANORÀ is not responsible for participant travel, accommodation or other external costs.

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Course Materials

Depending on the course, starter kits, workbooks, and supporting educational documents will be provided. In some cases, an additional fee will be applicable. Details of any extra costs will be communicated in advance.

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Liability and Responsibility
Participants are expected to practice techniques responsibly, with adherence to hygiene and safety protocols. JANORÀ Academy assumes no responsibility for the professional application of skills beyond the Academy’s training environment.

 

Intellectual Property

All JANORÀ training materials, manuals, protocols, templates, branding and educational content remain the intellectual property of JANORÀ.

Materials may not be copied, reproduced, distributed, taught or resold without written permission.

 

Photography & Social Media

Photographs or video content may occasionally be captured during training for educational or promotional purposes.

Separate consent will always be requested before using identifiable participant images.

Participants may not record training content without prior permission.

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Liability Disclaimer

JANORÀ provides cosmetic practitioner education only.

Participants remain fully responsible for:

• their future professional conduct

• insurance coverage

• client treatment decisions

• legal compliance within their own practice

• maintaining professional standards

JANORÀ accepts no liability for participant business activity or treatment outcomes following course completion.

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Privacy & Data Protection

Participant information is handled confidentially and used only for training administration, communication and certification purposes.

JANORÀ does not share participant information with third parties except where legally required.

 

Agreement

By booking a JANORÀ training course, participants confirm that they:

• have read and understood these Terms & Conditions

• understand the cosmetic nature of the training

• agree to participate responsibly and professionally

• accept all policies stated above

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11. Digital Products

 

(i) Digital Products & Delivery

 

All products are provided in digital format (including but not limited to PDFs, guides, videos, audio files, workshops, meditations, routines, or other downloadable or streamed content).​ Delivery is made electronically via download or access link immediately after purchase, unless otherwise stated. You are responsible for ensuring that your device and software are compatible with the digital product.​

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(ii) No Right of Withdrawal / No Refunds

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In accordance with EU and Swiss consumer law, the right of withdrawal does not apply to digital content once access or download has been provided.

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(iii) By purchasing a digital product, you expressly agree to:

• Immediate access to the content (save in cases outside of the control of the seller), and

• The loss of your right of withdrawal.

 

All sales of digital products are final.

No refunds, exchanges, or cancellations are offered once access has been granted.​

 

(iv) Intellectual Property & Copyright

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All content, materials, images, text, graphics, videos, audio, and other media included in the digital products are the exclusive intellectual property of Laura Curatolo / JANORÀ unless otherwise stated. You are granted a non-exclusive, non-transferable, personal-use licence only.​

You may not:

 

• Copy, reproduce, distribute, share, resell, sublicense, or modify the content

• Upload or make the content available to third parties

• Use the content for commercial purposes

• Use the content to train AI or create derivative works

• Any unauthorised use may result in legal action.

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(v) Personal Use Only

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All digital products are provided for personal, non-commercial use only.

Sharing login details, files, downloads, screenshots, or recordings with others is strictly prohibited.

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(vi) Educational & Informational Purpose Only

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All content is provided for educational and informational purposes only.

 

• The digital products do not constitute:

• Medical advice

• Dermatological advice

• Therapeutic or psychological advice

• Legal or financial advice​​

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(vii) Skincare, Holistic & Energy Practices Disclaimer

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Participation in skincare routines, holistic practices, energy work, EFT, rituals, or exercises is entirely voluntary.

You acknowledge that:

• Individual results may vary

• You are responsible for your own wellbeing, choices, and actions

• You should consult a qualified professional if you have medical, skin, mental health, or other concerns

• We are not responsible for adverse reactions, outcomes, or results.

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(viii) No Guarantee of Results

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We make no guarantees regarding specific results, outcomes, healing, transformations, or benefits.

Any testimonials or examples shared are not a promise of results.

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(ix) Limitation of Liability

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To the maximum extent permitted by law, Laura Curatolo / JANORÀ shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the digital products.

Our total liability shall not exceed the amount paid for the relevant digital product.

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(x) Age Requirement

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Digital products are intended for individuals 18 years of age or older, unless otherwise stated.

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(xi) Modifications to Content

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We reserve the right to update, modify, or discontinue digital products or content at any time without notice.

Purchase does not guarantee lifetime access or future updates unless explicitly stated.

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(xii) Third-Party Platforms

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We are not responsible for interruptions, errors, or technical issues caused by third-party platforms (including Beacons, payment providers, or hosting services).

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12. Health Disclosure & Consent

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Clients must disclose relevant medical conditions, allergies, medications and sensitivities prior to treatments and assumes the full responsibility to inform of any changes since the last appointment.

Failure to disclose may affect treatment safety and results.

JANORÀ™ reserves the right to refuse services if contraindications exist and if the required forms are not completed prior to the appointment. 

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13. Liability Limitation

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To the maximum extent permitted by Swiss law:

JANORÀ™ is not liable for indirect, incidental or consequential damages.

Total liability is limited to the amount paid for the relevant service or product.

Participation in treatments and services is at the client’s own risk.

 

14. Intellectual Property

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All content, branding, materials, forms and images remain the intellectual property of JANORÀ™.

Reproduction or distribution without written permission is prohibited.

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15. Governing Law

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These Terms are governed by Swiss law.
Jurisdiction: Zurich, Switzerland.

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16. Contact

JANORÀ™
Zurich, Switzerland
Email: info@janorastudio.ch