Last updated: 09.2026

This website is operated by Laura Curatolo trading as JANORÀ™, Zurich, Switzerland.
Contact: info@janorastudio.ch

By using this website, booking services, attending events and workshops or purchasing products, you agree to these Terms.

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1. Services

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JANORÀ™ offers:

• Cosmetic skincare treatments

• Reiki energy healing sessions

• Skincare products​

All services are non-medical and intended for cosmetic, wellness and personal development purposes only.

JANORÀ™ does not provide medical, therapeutic or psychological treatment.

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2. Eligibility

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Services are available to clients 18 years and older.

Minors require written guardian consent and physical presence during appointments.

You confirm all submitted information is accurate and complete.

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3. Treatment Bookings & Payments

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Bookings constitute a legally binding agreement.

• Prices are listed in CHF unless otherwise stated

• Payment is due at booking unless stated otherwise

• Prices and availability may change at any time

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JANORÀ™ reserves the right to refuse bookings for safety, compliance or operational reasons.

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4. Treatment Cancellation Policy

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Appointments may be cancelled or rescheduled up to 48 hours before the appointment.

• Late cancellations are charged at 50%

• No shows are charged at 100% 

• Appointments booked within 48 hours fall automatically under this policy

• Promotional bookings and packages are non-refundable

• One courtesy reschedule per appointment. Multiple changes may be subject to a cancellation fee regardless of timeframe. Where a courtesy reschedule is offered (past the 48 hour cancellation window) and the rescheduled appointment is then cancelled within the 48 hour window, the appointment is charged

• Where deposits are charged, these are non refundable in the event of cancellation by the participant

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5. Arrival Policy

 

Please arrive no more than 5 minutes before your scheduled appointment time.

If you are up to 15 minutes late, the session may be shortened accordingly and the full amount due for the original booked treatment still applies. If  more than 15 minutes late, we won't be able to offer the treatment that day; it will be treated as a no-show, charged in full, and you'll need to rebook. Rights are reserved to decline future bookings following a no

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6. Promotions & Payment Plans

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Discounted offers, promotional services and payment plans (including Black Friday offers):

• Are non-refundable

• Are non-transferable

• Must be redeemed within stated validity​

All payment plan commitments remain legally binding.

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7. Retail products — Shipping & Returns

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Orders fulfilled by trusted partners and third parties are the responsibility of the respective trusted partner and third party. The shipping conditions and terms of their business apply in full. For orders placed directly with JANORÀ, returns are possible within 14 days if the product is:

• Unopened

• Unused

• In original packaging

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Return shipping costs are borne by the customer. Opened products cannot be refunded for hygiene reasons.

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JANORÀ no longer provides shipping services of physical products unless in exceptional circumstances and shipping costs apply. 

Clients receive 10% discount on products bought directly from JANORÀ. Products bought via our trusted partner are not included.

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8. Product Use Disclaimer

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All skincare products are cosmetic products.

Results are not guaranteed.
Clients are responsible for:

• Patch testing

• Correct usage

• Consulting medical professionals if pregnant, breastfeeding or under medical treatment

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9. Reiki Consent Disclaimer

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By booking Reiki or coaching services with JANORÀ™, you acknowledge and agree that:

• Reiki is a complementary energy practice

• Reiki does not replace medical, psychological or therapeutic care

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You confirm that you:

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• Participate voluntarily

• Take full responsibility for your physical, emotional and mental wellbeing

• Understand that no results or outcomes are guaranteed

JANORÀ™ does not diagnose, treat or cure medical or psychological conditions.

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10. Health Disclosure & Consent

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Clients must disclose relevant medical conditions, allergies, medications and sensitivities prior to treatments and assumes the full responsibility to inform of any changes since the last appointment.

Failure to disclose may affect treatment safety and results.

JANORÀ™ reserves the right to refuse services if contraindications exist and if the required forms are not completed prior to the appointment. 

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11. Liability Limitation

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To the maximum extent permitted by Swiss law:

JANORÀ™ is not liable for indirect, incidental or consequential damages.

Total liability is limited to the amount paid for the relevant service or product.

Participation in treatments and services is at the client’s own risk.

 

12. Intellectual Property

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All content, branding, materials, forms and images remain the intellectual property of JANORÀ™.

Reproduction or distribution without written permission is prohibited.

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13. Governing Law

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These Terms are governed by Swiss law.
Jurisdiction: Zurich, Switzerland.

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14. Contact

JANORÀ™
Zurich, Switzerland
Email: info@janorastudio.ch