Privacy Policy – JANORÀ

Last updated: 01.2026

This privacy policy explains how and why JANORÀ™ (“we”, “our”, “us”) collects, stores and processes personal information when you use our website, book services or purchase products.

By using our website and services, you agree to the practices described in this policy. If you do not agree, please refrain from using our services. This website and its services are intended for individuals aged 18 and over.

Responsible Entity

JANORÀ™
Laura Curatolo
8046 Zurich, Switzerland
Email: janora.studio@gmail.com

Website Creation & Hosting

This website was created and is operated by Laura Curatolo under the brand JANORÀ™ using the Wix.com platform.

Our website is hosted by Wix.com Ltd., which provides the online infrastructure allowing us to offer services and products. Your data may be stored via Wix’s secure servers, databases and applications protected by firewalls and industry-standard security measures.

Copyright

All content published on this website is protected by copyright and is the intellectual property of JANORÀ™ unless otherwise stated.

Disclaimer

We strive to provide accurate and up-to-date information on this website. However, we assume no responsibility or liability for the accuracy, completeness or timeliness of the content.

We reserve the right to update or modify website content at any time without prior notice. External links were reviewed at the time of inclusion. We are not responsible for third-party website content or availability.

Personal Data We Collect

We collect personal information that you voluntarily provide when you:

Book a service
Purchase a product
Complete a contact form
Submit consultation or intake forms
Request information
Communicate with us

This may include:

Name
Email address
Phone number
Billing information
Appointment details
Skin-related or service-related information
Consultation form responses

You may browse the website without providing personal data. Where data is collected, it is done on a voluntary basis whenever possible.

Sensitive Personal Data

Some services may require the collection of sensitive personal data (for example skin conditions, health-related or wellbeing-related information). This data is collected only with your explicit consent and is used exclusively for service delivery, client safety and treatment preparation.

Legal Basis for Processing

We process personal data based on the following legal grounds:

Consent – when you submit forms, sign up for communication or provide consultation information
Contractual necessity – to deliver booked services and process payments
Legal obligations – accounting, tax and regulatory compliance
Legitimate interests – website security, service improvement and communication management

Forms & Questionnaires (Jotform/Google Forms)

We use Jotform or Google Forms to collect client intake forms, questionnaires and consent documentation. These forms are provided via secure links after you voluntarily provide your contact information or book a service.

Jotform and Google Forms complies with GDPR and applies industry-standard security measures. Data collected through Jotform is used solely for service delivery, consultation preparation and client communication.

Payments

All direct payment gateways offered through Wix comply with PCI-DSS security standards managed by the PCI Security Standards Council (Visa, MasterCard, American Express and Discover). This ensures secure handling of payment information.

Cookies

This website uses cookies to improve functionality, security and user experience. Cookies are small text files stored on your device. Session cookies are automatically deleted after your visit. Other cookies remain stored until deleted manually and allow browser recognition on future visits.

You can configure your browser settings to restrict or disable cookies. Please note that disabling cookies may limit website functionality.

Wix cookie information:
https://support.wix.com/en/article/cookies-and-your-wix-site

Additional third-party integrations (such as analytics or advertising tools) may place further cookies.

More information:
https://allaboutcookies.org/

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc.

Google Analytics uses cookies to analyse website usage. IP anonymisation is enabled. Data may be transferred to Google servers in the USA. Google processes this information to evaluate website activity and generate reports.

Google privacy policy:
https://support.google.com/analytics/answer/6004245

You may opt out by installing the browser plugin:
https://tools.google.com/dlpage/gaoptout

Google Maps

This website may use Google Maps services. By using this website, you consent to the processing of data by Google and associated partners according to their privacy policies and terms of use.

Contact Forms & Bookings

If you contact us via website forms, booking systems or questionnaires, your information is stored for the purpose of:

Appointment management
Service delivery
Consultation preparation
Client communication
Follow-up inquiries

Your data is treated confidentially and not shared with third parties without consent.

Marketing Communication

We only send marketing communication (such as newsletters or promotional emails) if you have provided explicit consent. You may withdraw consent at any time by using the unsubscribe link or contacting us directly.

Data Retention

We retain personal data only as long as necessary to fulfil service delivery and legal obligations.

Booking and transaction records may be retained for up to 10 years in accordance with Swiss commercial and tax law requirements. Consultation forms and communication data are retained only as long as required for operational and legal purposes.

International Data Transfers

Some service providers (including Wix, Google and Jotform) may process data outside Switzerland, the EU or the UK.

Where international transfers occur, appropriate safeguards such as GDPR-compliant data protection agreements and standard contractual clauses are applied to ensure adequate protection.

Your Data Protection Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, please contact us directly.

Right to Lodge a Complaint

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with a supervisory authority.

For Switzerland: Federal Data Protection and Information Commissioner (FDPIC)
For EU and UK residents: Your national data protection authority.

Security Measures

We apply appropriate technical and organisational security measures to protect personal data from unauthorised access, loss or misuse. However, internet data transmission cannot be guaranteed to be completely secure.

Third-Party Compliance

Wix complies with international privacy and security standards including SOC 2 Type 2, PCI DSS Level 1, ISO certifications, GDPR, CCPA and LGPD.